BRANCH MANAGER
Company: Monterrey Tile Company
Location: Chandler
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Monterrey Tile, a leader in the
tile and stone industry, is looking for an experienced BRANCH
MANAGER to join our Leadership team. WHAT MAKES US STAND OUT?? Paid
weekly! Company-paid benefits for employees after 90 days! 401(K)
and Employee Owned Stock vesting opportunity! Excellent benefits
package includes vacation, sick, holiday, and company paid premiums
for basic medical option, dental, vision, life, long term
disability! And more ESSENTIAL DUTIES: Oversee, lead and support
direct reports Drive branch sales and profitability Create a safe
and positive work environment through employee engagement Provide
leadership and guidance to direct reports to ensure consistent
administration of company policies and standards Demonstrate a high
degree of business sense Manage branch appearance and maintenance
Ensures branch is adequately staffed · Holds team accountable to
steps of service to deliver great internal and external customer
service · Ensures team members have the tools necessary to complete
their jobs Provides problem/issue resolution for customers and
other personnel to ensure optimal positive customer experience
Observes and complies with MTC policies and promptly reports unsafe
conditions to management; promotes safety among peers. Control
showroom and contractor expenses while maintaining positive profit
margins Conducts performance evaluations for direct reports (after
90-days and annually) Partners with HR and Operations Manager when
addressing employee relations issues Meets budget sales figures and
maintain budgeted gross profit Collaborates effectively with others
for the success of the location; promotes a free flow of
information & ideas across departments. Ensures all customers,
internal and external, are kept informed of issues Exhibits a
positive and professional attitude. Promotes superior
internal/external customer service QUALIFICATIONS: 5 years’
Management experience in retail/sales Proficient in software;
Microsoft, Word, Excel, etc Proven ability to build and manage a
team Excellent Communication skills Ability to work in fast-paced
environment and multi-task Professional and positive attitude Able
to delegate and hold team accountable Able to work well in
conjunction with other departments Great people skills in relation
to customer service Operating hours: Monday -Friday, rotating
Saturday's 6am – 5pm Pay Range: DOE
Keywords: Monterrey Tile Company, Drexel Heights , BRANCH MANAGER, Customer Service & Call Center , Chandler, Arizona
