Registered Group Manager Centralized Services
Company: Disability Solutions
Location: Chandler
Posted on: May 3, 2024
Job Description:
Job Summary:Responsible for overseeing the operation, training
and development of facility team members supporting the pharmacy
activities at a Centralized Services site, including registered
pharmacists, technicians and support personnel, to ensure
compliance with applicable pharmacy regulations and quality
standards. Maintains and improves performance of department through
building employee morale, motivating team members, and using
constructive coaching/discipline policies of the organization.Job
Responsibilities:
- Manages the day-to-day support and operations of the
Centralized Services business units with respect to performance and
metrics. Coordinates schedules to ensure appropriate coverage at
all times to support business partners and serve customers.
- Serves as the Pharmacist in Charge as required by facility.
Develops and maintains professional relationships related to the
Centralized Services operations to ensure compliance.
- Responsible for ensuring compliance with federal, state, and
local pharmacy laws as well as company and facility policies and
procedures. Develops and maintains Pharmacy Standard Operating
Procedures in accordance with state and federal laws and
regulations governing the practice of pharmacy.
- Oversees necessary security protocols to ensure protection of
patient privacy in line with the company HIPAA guidelines.
Responsible for maintaining all records and following the laws and
regulations regarding the pharmacy practice. Reviews pharmacist
licensure and pharmacy technician registration status and
renewals.
- Develops and mentors staff through on-boarding, open
communication, training and development opportunities and
performance management processes. Builds and maintains employee
morale and motivation. Ensures the team is appropriately staffed
with required competencies. Fosters a diverse and inclusive
workplace.
- Responsible for pharmacy related customer service activities
and protocols. Reviews quality monitoring for pharmacist and
technician phone interactions with patients and healthcare
professionals. Helps to handle issues, escalated calls and tickets
from team members as reported to ensure resolution of all
issues.
- Keeps current and communicates knowledge and relevant
information to pharmacy technicians and pharmacists at all times.
Responsible for reviewing training documents, standard operating
procedures as they relate to pharmacy operations. Serves as a
pharmacy subject matter expert for pharmacists and pharmacy
technician staff.
- Responsible for providing leadership and direction. Models the
vision, mission and values of the company.
- Facilitates continuous improvement to reach team goals.
- Responsible for developing standards of work performance,
orientation and training programs, budgets and plans.
- Responsible for identifying new ideas and approaches. Adapts to
varying circumstances to achieve business results. Responsible for
analyzing work-related problems and identifying sustainable
solutions.
- Completes continuing education credits towards pharmacy
licensure to maintain current status.About Walgreens and
WBAWalgreens (www.walgreens.com) is included in the U.S. Retail
Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance,
Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail
leader with a 170-year heritage of caring for communities. WBA's
purpose is to create more joyful lives through better health.
Operating nearly 9,000 retail locations across America, Puerto Rico
and the U.S. Virgin Islands, Walgreens is proud to be a
neighborhood health destination serving nearly 10 million customers
each day. Walgreens pharmacists play a critical role in the U.S.
healthcare system by providing a wide range of pharmacy and
healthcare services, including those that drive equitable access to
care for the nation's medically underserved populations. To best
meet the needs of customers and patients, Walgreens offers a true
omnichannel experience, with fully integrated physical and digital
platforms supported by the latest technology to deliver
high-quality products and services in communities nationwide.The
actual salary an employee can expect to receive, plus bonus
pursuant to the terms of any bonus plan if applicable, will depend
on experience, seniority, geographic location, and other factors
permitted by law. To review benefits, please visit
jobs.walgreens.com/benefits"An Equal Opportunity Employer,
including disability/veterans".Basic Qualifications
- Registered Pharmacist with at least five years of experience as
a pharmacist.
- Current pharmacist licensure in multiple states as required by
Centralized Services, or willing and able to obtain licensure in
multiple states within six months of position start date, in order
to serve as PIC for facility licensing across multiple states.
- Experience developing, implementing and leading all aspects of
pharmacy operations. Ability to handle confidential information
with discretion and professionalism.
- Accountable to act as PIC (Pharmacist in Charge) as needed for
facility licensing. Experience evaluating information to determine
compliance with standards, laws, and regulations.
- Experience analyzing data in order to identify issues, trends,
or exceptions to drive improvement of results and design
solutions.
- Experience developing and delivering presentations to various
audience levels inside and outside of an organization.
- Experience in using time management skills such as
prioritizing/organizing of multiple projects with varying
completion dates.
- Willing to work various hours, any shift, including evenings
and weekends.
- Intermediate level skill in Microsoft Excel (for example: using
SUM function, setting borders, setting column width, inserting
charts, using text wrap, sorting, setting headers and footers
and/or print scaling).
- Intermediate level skill in Microsoft Word (for example:
inserting headers, page breaks, page numbers and tables and/or
adjusting table columns).
- At least 2 years of experience contributing to financial
decisions in the workplace.
- At least 2 years of direct leadership, indirect leadership
and/or cross-functional team leadership.
- Willing to travel up to 10% of the time for business purposes
(within state and out of state).Preferred Qualifications
- Master's degree/MBA
- Experience with a Lean Six Sigma environment.
- Six Sigma Certification
- Experience with project management (for example: planning,
organizing, delegating, allocating, and managing resources to bring
about the successful completion of specific project goals and
objectives).
- Walgreens management experience.Salary Range$110340 - $176580 /
Salaried
Keywords: Disability Solutions, Drexel Heights , Registered Group Manager Centralized Services, Executive , Chandler, Arizona
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