Environmental Services Supervisor

Company: Desert Diamond Casinos & Entertainment
Location: Sahuarita
Posted on: November 18, 2023

Job Description:

Under general direction of Environmental Services Assistant Manager, supervises the daily activities of Environmental Services, including personnel assignments, training and management, quality assurance, problem resolution, and inventory control. -
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
--- Applies fair and consistent supervision -
--- Assists in hiring, termination, and disciplinary actions.
--- Plans and administers work schedules and assignments for direct reports.
--- Assist with the planning and budget preparation for the department.
--- Monitors the performance of direct reports, ensuring adherence to all Tohono O'odham Gaming Enterprise (TOGE) and departmental policies and procedures.
--- Provides excellent and friendly service to all guests. -
--- Trains team members on cleaning, equipment techniques, methods, chemicals and procedures.
--- Trains new Environmental Services Attendants on daily maintenance of casino floor, restrooms, and other task when assigned by Environmental Services Assistant Manager.
--- Trains Environmental Services Attendants on how to clean and dispose of Bio-Hazard Waste according to OSHA regulations.
--- Involved in continuously training to ensure Environmental Services staff is updated on new chemicals and cleaning techniques.
--- Maintains records on employees, equipment and maintenance activities.
--- Organizes workload to ensure deadlines are met; schedules all employees and assigns work. -
--- Ensures care, maintenance and utilization of equipments, orders adequate supplies to meet work needs.
--- Inspects work areas to ensure consistency and quality of work and adherence to established procedures, safety regulations and standards. Prepares daily checklist on daily performance.
--- Maintains compliance with department procedures and TOGE policies.
--- Responds to inquires and researches and resolves problems for day-to-day operational issues.
---
--- Coaches/counsels Environmental Services staff when necessary.
--- Enters and approves bi-weekly Environmental Services payroll. -
--- Prepares and submits reports.
--- Oversees work schedules for personnel and quarterly rotation schedules.
--- Performs Environmental Services duties as necessary.
--- Initiates work orders on any building maintenance issues.
--- Inspects the work activities of a group of Environmental Services Attendants and prepares daily checklist. -
--- Observes safety rules and maintains a safe environment.
--- Contributes to a team effort and accomplishes related results as required.
--- Performs other duties as required.

-Job Requirements: -Minimum Qualifications:

Education and Experience:
High school diploma or GED plus two (2) years of environmental services supervisory/lead experience or one (1) year of experience as a dual rated Environmental Services Supervisor with TOGE. Must be 18 years of age. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation and obtain and maintain gaming license and to include the following:

Knowledge, Abilities, Skills, and Certifications:
--- Knowledge of occupational hazards and applicable safety practices.
--- Knowledge of customer service standards and procedures.
--- Knowledge of planning and scheduling techniques.
--- Knowledge of cleaning equipment.
--- Knowledge of Environmental Services chemicals. -
--- Ability to work with little to no supervision. -
--- Knowledge of supplies, equipment, and/or services ordering and inventory control.
--- Ability to investigate and analyze information and to draw conclusions.
--- Ability to foster a cooperative work environment.
--- Ability to communicate effectively in the English language both verbally and in writing.
--- Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers and customers at all levels.
--- Ability to safely use cleaning products and safely operate cleaning equipment.
--- Ability to understand and follow oral and written instruction.
--- Ability to learn the methods of cleaning and caring for buildings and equipment.
--- Ability to work as a team member in a structured working environment.
--- Ability to work with timeliness and thoroughness.
--- Ensure MSDS are updated as needed and in proper designated areas.
--- Ability to work and finish multiple tasks.
--- Ability to demonstrate excellence in everything, and continually seek improvement in results.
--- Takes messages from Environmental Services Attendants and other staff and post in designated area.
--- Ability to perform complex tasks and to prioritize multiple projects.
--- Skill in organizing resources and establishing priorities.
--- Skill in the use of personal computers and related software applications.
--- Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.
--- Ability to delegate responsibilities to staff when needed.
--- Attends monthly meeting to ensure continues communication within department occurs. Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for full shift; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch, or crawl; and talk or hear. The employee occasionally is required to sit; climb or balance; and taste or smell. The employee must occasionally lift, pull, push and/or move up to 50 pounds.
Work is generally performed in a Casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holidays and/or weekend work may be required.
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Keywords: Desert Diamond Casinos & Entertainment, Drexel Heights , Environmental Services Supervisor, Other , Sahuarita, Arizona